Customer Accounts Receivable Specialist
- Req #: R5092
- Facility Name: Cleveland, OH (Headquarters)
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Facility Address:
20600 Emerald ParkwayCleveland,OH
- Job Type: Full time
- Posted Date: 11/7/2023
Who is Oatey?
Since 1916, Oatey has provided reliable, high-quality products for the residential and commercial plumbing industries. Our purpose is to deliver quality, build trust and improve lives.
The Oatey family of companies are Oatey, Cherne, Keeney, Quick Drain, Hercules, Dearborn, GF Thompson, William H. Harvey, Masters, Contact, Belanger, and Lansas.
Our brands are synonymous with quality, integrity, and trust in the plumbing industry.
What we’re looking for…
Responsible for researching and resolving accounts receivable deductions and reconciling customer accounts, while working closely with commercial and operational resources to maximize cash flow and perform root cause analysis. Show ability to work directly with our customers and exercise independent judgment and discretion. Develop understanding of internal processes and materiality to make independent decisions on outstanding balances within customer accounts. Support initiatives that will improve DSO within Accounts Receivable.
Expectations & Accountabilities …
- Research, resolution, and processing of customer payment deductions.
- Customer account reconciliation.
- Cash application.
- Monitoring A/R inboxes and following-up on customer requests.
- Managing order hold screens as needed.
- Other duties as assigned.
What you’ll need to be successful…
- Three (3) to Five (5) years relevant experience required.
- High competency with Microsoft Office, accounting software and databases.
- Good communication skills, both written and oral.
- Analytical thinking skills.
Qualifications that will set you apart….
- Progressive accounting experience in a manufacturing environment
- Prior experience interacting directly with customers
- Prior experience interacting with large retail customers
Education and Certification
- Bachelor’s Degree in Accounting or relevant field or equivalent experience in lieu of degree.
Why Oatey?
- At Oatey, our purpose has always been to deliver quality, build trust and improve lives.
- We value Collaboration, Integrity, Respect, Courage, Leadership, and Excellence above all else.
- We embrace diversity, equity, and inclusion - acknowledging, valuing, and leveraging the unique experiences and perspectives of our associates.
- Our vision is to continue to grow as a market leader, to enrich the lives of our Associates, and to foster an inclusive environment in every regard.
- Our purpose, mission, and vision are not possible without the right people, and we are committed to fostering an inclusive, engaging, and rewarding environment for our Associates.
- Oatey has a total rewards philosophy which encompasses compensation, benefits, work-life effectiveness, recognition, performance management, tuition reimbursement, mental health wellness, and talent development.
Oatey Total Rewards
- Unlimited time off for salaried Associates
- Annual Cash Profit Sharing (discretionary)
- Health Insurance for our associates’ averages $100 or less a month (single coverage)
- Generous benefits including up to $2,700 company contribution to Health Savings Account
- 401(k) with a 5% company match
- Tuition reimbursement in an environment that encourages advancement
- Associate well-being benefits including CALM App and robust EAP offering
- Recognized for our commitment to diversity, equity, and inclusion
