Customer Accounts Receivable Specialist

Who is Oatey?

Since 1916, Oatey has provided reliable, high-quality products for the residential and commercial plumbing industries, with a commitment to delivering quality, building trust and improving lives. Today, Oatey operates a comprehensive manufacturing and distribution network to supply thousands of products for professional builders, contractors, engineers and do-it-yourself consumers around the world.

The Oatey family of companies is consist of brands that are synonymous with quality, integrity, and trust in the plumbing industry. We are Oatey, Cherne, Keeney, Quick Drain, Hercules, Dearborn, GF Thompson, Harvey, Masters, Contact, and Belanger.

What we're looking for...

Responsible for researching and resolving accounts receivable deductions and reconciling customer accounts, while working closely with commercial and operational resources to maximize cash flow and perform root cause analysis. Show ability to work directly with our customers and exercise independent judgment and discretion. Develop understanding of internal processes and materiality to make independent decisions on outstanding balances within customer accounts. Support initiatives that will improve DSO within Accounts Receivable.

Expectations & Accountabilities...

  • Research, resolution, and processing of customer payment deductions.
  • Customer account reconciliation.
  • Cash application.
  • Monitoring A/R inboxes and following-up on customer requests.
  • Managing order hold screens as needed.
  • Other duties as assigned.

What you'll need to be successful...

  • Three (3) to Five (5) years relevant experience required.
  • High competency with Microsoft Office, accounting software and databases.
  • Good communication skills, both written and oral.
  • Analytical thinking skills.

Qualifications that will set you apart...

  • Progressive accounting experience in a manufacturing environment preferred.
  • Prior experience interacting directly with customers preferred.
  • Prior experience interacting with large retail customers preferred.
  • SAP experience

Education and Certification

  • Bachelor’s Degree in Accounting, relevant field or equivalent experience

Why Oatey?

  • At Oatey, our purpose has always been to deliver quality, build trust and improve lives through the products that we make.  
  • Oatey fosters an environment that embraces diversity - acknowledging, valuing, and utilizing the unique experiences and perspectives of our associates. 
  • We value Collaboration, Integrity, Respect, Courage, Leadership, and Excellence above all else.  
  • Our vision is to remain and continue to grow as a market leader, to enrich the lives of our Associates, to challenge the status quo, and to foster an inclusive environment in every regard.  
  • Our purpose, mission, and vision are not possible without the right people, and we are committed to fostering an inclusive, engaging, and rewarding environment for our Associates.  
  • Oatey has a total rewards philosophy which encompasses compensation, benefits, work-life effectiveness, recognition, performance management, tuition reimbursement, mental health wellness, and talent development.
  • Come join the Oatey team, where we’re big enough to matter and small enough that YOU matter!  

Oatey Total Rewards

  • Competitive pay based on experience and merit  
  • Annual Cash Profit Sharing (discretionary) 
  • Health Insurance for our associates’ averages $100 or less a month (single coverage)  
  • Generous benefits including up to $2,700 company contribution to Health Savings Account 
  • 401(k) with a 5% company match 
  • Tuition reimbursement in an environment that encourages advancement  
  • Associate well-being benefits including CALM App and mental health therapy options
  • Recognized for our commitment to diversity, equity, and inclusion
At Oatey we are committed to help our Associates grow their career. Apply today and grow with Oatey!